Frequently Asked Questions

  • Our all-in-one social media packages are tailored to take the stress of content creation entirely off your hands! We handle the full pipeline: custom graphic design, content production (including professional lifestyle photography and high-quality video capturing), and copy & scriptwriting (crafting engaging captions for your posts and dynamic scripts for your Reels or TikToks). We don’t just make things look beautiful; we tell your brand's unique story.

  • Absolutely! For visual content production (photography and videography), many of our clients simply ship their products directly to our studio. We then handle the entire creative direction, staging, and shooting locally. For services like graphic design, copywriting, strategy, and digital illustration, our seamless digital workflow allows us to collaborate efficiently with anyone anywhere in the world.

  • Yes, we do! Custom digital illustration is one of our favorite ways to make a brand truly stand out. Whether you need a standalone illustration for a specific product launch, custom icons, or unique illustrated elements integrated directly into your social media grid, we can make it happen. You can book illustration as an independent service or ask us to weave it into your ongoing social media package.

  • We believe in a highly collaborative yet hands-off experience for you. First, we start with an onboarding session to understand your goals, visual identity, and brand voice. Then, we map out a monthly content calendar including design concepts, written captions, and video scripts. Once you review and approve the concept, we move into production (shooting, editing, and designing). You get to look at and sign off on everything before anything goes live!

  • We know that every creative project is unique, and a one-size-fits-all approach doesn't always work. If your business requires a specific balance of services, such as heavy video production, extra illustration work, or a different posting frequency, we are more than happy to build a bespoke package customized precisely to your goals and creative needs. Let’s hop on a discovery call to chat about it!

  • To ensure a smooth kickoff, we’ll ask you to fill out our onboarding questionnaire and share your existing brand assets, such as your logo files, brand guidelines, color codes, and fonts. If you chose a package where you prefer to write your own copy and video scripts, you will need to provide this content within our agreed deadlines to maintain an efficient and seamless production workflow. If your package already includes our full copywriting and scriptwriting services, you can just sit back and leave the storytelling to us!

  • We can't wait to bring your vision to life! The first step is simple: fill out the contact form here on our website telling us a little bit about your brand and the services you're interested in. We’ll get back to you within 24-48 business hours.

Let’s work together.

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